Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Berrywood Hospital
2021-05-20
Person
5
5
0
Review of Older Peoples Mental Health Team - Northampton
written by a patient
20th May 2021
Treated with kindness and courtesy.
Berrywood Hospital
2021-05-20
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
written by
20th May 2021
Understanding kind.
Berrywood Hospital
2021-05-20
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
written by a patient
20th May 2021
Kind, understanding calming.
2021-06-07 12:11:03
Response from Berrywood Hospital
Thank you for your review. We really do appreciate your time in completion. We use them to make service improvements as required.
Berrywood Hospital
2021-05-20
Person
4
5
0
Review of Centre for Neuromodulation - rTMS
written by a patient
20th May 2021
Good courteous service at all times./nVery patient when using equipment./nAttend to all needs when required.
2021-06-10 14:14:29
Response from Berrywood Hospital
Thank you for your review we really appreciate your time. I would like to know if you have any suggestion on how we can improve our cultural awareness as I notice this is you lowest score. If you have an ideals we would really value your thoughts. Thank you
Berrywood Hospital
2021-05-20
Person
5
5
0
Review of Harbour Ward
written by a patient
20th May 2021
Well I have been here three weeks and the food was nice.
2021-06-03 08:39:21
Response from Berrywood Hospital
Thank you for your feedback, greatly appreciated. l will share with staff during team meetings
Berrywood Hospital
2021-05-20
Person
5
5
0
Review of Harbour Ward
written by a patient
20th May 2021
2021-06-03 08:33:49
Response from Berrywood Hospital
Thank you for your feedback. I will share it with my staff during supervision.
Berrywood Hospital
2021-05-20
Person
4
5
0
Review of Centre for Neuromodulation - rTMS
written by a patient
20th May 2021
Excellent nursing care.
Berrywood Hospital
2021-05-20
Person
5
5
0
Review of Centre for Neuromodulation - rTMS
written by a patient
20th May 2021
Great care, shown to me.
2021-06-07 12:03:26
Response from Berrywood Hospital
Thank you for your review. we really do appreciate your time in completion. We use them to assist with service development.
Berrywood Hospital
2021-05-20
Person
4
5
0
Review of Harbour Ward
written by a patient
20th May 2021
The nursing staff were very helpful and helped me to feel at ease when struggling and shown compassion. Although I felt judged by certain management at the start of my admission due to how I was doing previous admissions.
Suggested improvements
I feel that wherever someone is admitted to a ward that staff should be open to taking the person on that admission only and be open-minded because no one knows how a person may have progressed in the space between admissions.
2021-06-02 12:03:49
Response from Berrywood Hospital
Thank you for this insightful comment. You are absolutely right that we should get to know the person afresh and not pre-judge. I have passed your comment to the ward matron for action. Best wishes, Hugh Jones, Patient Experience Manager
Berrywood Hospital
2021-05-20
Person
4
5
0
Review of Centre for Neuromodulation - rTMS
written by a patient
20th May 2021
The staff were excellent. Very caring I was kept informed at all times.
2021-06-07 12:09:06
Response from Berrywood Hospital
Thank you for your review. I will be sure to pass on your kind words to the team.
